What information do we collect?
We collect information from you that allows us to provide services and content that are customized to your needs. You are anonymous on this site until you provide us with this information. When you use our reservation system, we collect information that you supply, such as your name, address, telephone number, e-mail address, room preference, and billing information.

How do we use the information we collect?
To protect your privacy, we pledge to keep the personal information that you provide to us secure and private. Our agreements with business partners, agents, and affiliates have strict confidentiality and security provisions and we require our employees to affirm the confidential nature of your information and not share it with any third party.

We do not sell, trade, rent, or release your personal information to anyone outside our company, contractors, and affiliates, other than in compliance with this privacy and security policy. We, our franchisees, and our affiliates use the personal information you provide voluntarily to administer our business activities, provide customer service, contact you concerning your stay with us, and make other products and services available to you. Your information may be combined with information about you which we gathered from other sources. We share your information with our franchisees, credit card issuers, and other companies where necessary to complete your transaction. We may also use your information to send you promotional communications by mail or e-mail, or share your information with our business partners.

To the extent required or permitted by law, we may collect, use and disclose personal information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. We may also use your information as permitted by law to perform credit checks, report or collect debts owed, or protect the rights or property of The St. John's Suites, our employees, our customers, this site, or its users.

What about cookies and transparent gifs?
We use cookies to keep track of your preferences and activities during your visits (for example, customizing the site to show the brand that you originally typed in). We do not use cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with The St. John's Suites. Cookies do not corrupt or damage your computer, programs, or computer files. You can set your browser to reject cookies if you have further concerns although doing so may adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Web site.

How is the information collected online protected?
When you provide us with information through this site, such as your name, address, phone number, credit card information and room preference, your information will be encrypted using a Secured Sockets Layer. You can tell if your information is encrypted by looking for the locked padlock icon on the lower right-hand or left-hand corner of your screen and a change in the site address from "http" to "https." Once your information reaches us, we store it behind a secure firewall that blocks access from outside our server.

Thank you for visiting our site, and for taking the time to read this policy.